Who we are
Braeside Models is the trading name for Brian McCulloch, the website URL is https://brasidemodels.co.uk.
The trading address for Braeside Models is 23 Lower Station Road, BRISTOL BS16 3HS.
Personal data we collect and why we collect it
Users of the site will only be required to provide information about themselves in the following situations:
- Complete a purchase
- Sign up for newsletters
- Complete a contact form
When filling out fields, we hope it is clear what you are being asked to submit and why. In each case it will be to help provide a service that you have requested i.e. purchase a product or receive further information from us.
Shopping Cart / Woo Commerce
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your order
- Respond to your requests, including refunds and complaints
- Process payments
- Comply with any legal obligations we have
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
We store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
Who has access
Members of Braeside Models (currently one individual – the business owner) have access to the information you provide us. We are able to access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
We have access to this information to help fulfil orders, process refunds and support you.
What we share with others
We share information with our payment provider – Stripe – in order to complete the payment process. Information about Stripe data sharing is available at the Stripe website.
Payments / Stripe
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.
By default, WordPress does not include a contact form. If you use a contact form plugin, use this subsection to note what personal data is captured when someone submits a contact form, and how long you keep it. For example, you may note that you keep contact form submissions for a certain period for customer service purposes, but you do not use the information submitted through them for marketing purposes.
By default, WordPress does not collect any analytics data and we do not currently have any analytics tracking installed on the site.
Who we share your data with
By default WordPress does not share any personal data with anyone.
How long we retain your data
We keep contact form entries for six months and customer purchase records for five years.
What rights you have over your data
Simply write to us and ask for the information that we hold about you. Use information on our contact page.
Use information on our contact page.